Free shipping is only available on items worth more than $92.99 or more before taxes. Furthermore, it is only available to addresses within the Australia.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free shipping is not available to New Zealand. In fact, there is a flat rate shipping rate of $19.99 for orders placed. Also, there will be an additional 2-4 shipping days added to our regular 3-5 business day shipping times.
All orders are shipped on same day, if ordered before noon EST, and you’ll get your order tracking number within 4-5 hours.
Our customer support department works from Monday to Friday from 9:00 AM to 8:30 PM EST.
Saturday 11:00 AM to 7:30 PM EST
We use all the major shipping carriers i.e. U.S Postal Services (USPS), UPS & FedEx. So no matter where you are located in Australia or New Zealand we assure your order is delivered to you within 3 to 5 business days.
However, we aren’t currently shipping to P.O Box nor A.P.O addresses.